Supported Cloud Providers
Bifrost supports INVPC deployments across all major cloud providers:Google Cloud Platform
Amazon Web Services
Microsoft Azure
Cloudflare
Vercel
Architecture Benefits
Security & Compliance
- Network Isolation: Complete isolation within your VPC with no external network dependencies
- Data Sovereignty: All data processing occurs within your controlled environment
- Compliance Ready: Meets requirements for HIPAA, SOC2, GDPR, and other regulatory frameworks
- Zero Trust Architecture: Implements principle of least privilege with granular access controls
Performance & Reliability
- Low Latency: Direct communication between services within your network
- High Availability: Multi-zone deployment with automatic failover capabilities
- Guaranteed Uptime: 99.95% SLA with comprehensive monitoring and alerting
Control & Customization
- Custom Networking: Configure subnets, routing, and security groups to your specifications
- Resource Management: Full control over compute, storage, and network resources
- Scaling Policies: Define auto-scaling rules based on your usage patterns
Service Level Agreement
Availability Commitment
- Uptime Guarantee: 99.95% monthly uptime for all core components
- Downtime Calculation:
(Total Minutes - Downtime Minutes) / Total Minutes × 100 - Partial Downtime: Reduced functionality counted as 50% downtime
Core Components Covered
The following components are monitored for SLA compliance:- Gateway instance
- Log ingestion pipeline
Exclusions
SLA excludes downtime due to:- Scheduled maintenance (14-day advance notice)
- Downstream provider incidents
- Client hardware/software/network issues
- Third-party AI provider outages
- Client misuse or unauthorized modifications
Support & Maintenance
Technical Support
- 24/7 Critical Support: Available for core component issues
- Multiple Channels: Platform, email ([email protected]), or Slack Connect
- Audit Trail: Detailed logs for any data access during troubleshooting
Maintenance Windows
- Scheduled Maintenance: 14-day advance notice for major updates
- Security Patches: Immediate or 14-day delayed application (your choice)
- Continuous Updates: Regular feature improvements with 7-day advance notice
Getting Started
Prerequisites
- VPC with appropriate CIDR ranges
- Kubernetes cluster (GKE, EKS, or AKS)
- Container registry access
- DNS configuration for internal routing
Deployment Process
- Infrastructure Setup: Configure VPC, subnets, and security groups
- Cluster Preparation: Set up Kubernetes cluster with required permissions
- Bifrost Installation: Deploy using provided Helm charts or manifests
- Configuration: Apply your specific settings and integrations
- Validation: Run connectivity and performance tests
- Go Live: Begin routing production traffic
Cost Optimization
Resource Sizing
- Development: 2 vCPU, 4GB RAM minimum
- Production: 4+ vCPU, 8GB+ RAM recommended
- High Availability: Multi-zone deployment with load balancing
Scaling Strategies
- Horizontal Pod Autoscaling: Based on CPU/memory utilization
- Vertical Pod Autoscaling: Automatic resource adjustment
- Cluster Autoscaling: Node pool expansion/contraction

